What size cricket bat do I need?
You can find your ideal bat size by clicking
Which Courier service
do you use?
We use Yodel for UK mainland deliveries.
TNT are used for large items which weigh more than 30kg e.g. heavy duty gazebos.
European orders are sent via DHL.
What delivery options
do I have?
Services available for UK Mainland are:
- Standard 3-5
- Next Working Day
- Next Day AM (9AM - 1pm)
- Saturday Service
is your cut off time for same day dispatch?
Orders with express delivery
options placed before 4pm will be dispatched the same day (Mon-Fri) or the first
working day (weekends).
Orders placed after 4pm will be dispatched the
following working day.
If I order today
what is the fastest delivery?
We offer a next working day service delivery
which costs slightly more than the standard delivery. If you order before 4 PM
GMT and select this option you will receive it the next working day. All orders
after 4PM will be carried forward to the next working day. This excludes personalised or custom fit goods as this takes a couple of days to process.
Are there any guarantees?
All of our products come with a one year
guarantee, during which time we will repair or replace the item provided the
problem is caused by faulty craftsmanship. All items need to be boxed or
sufficiently wrapped for return.
If I don’t like the item can I return
Items can be returned to us for whatever within 7 days of purchasing.
They must be in their original packaging and brand new. However the customer is
responsible for postage costs and the refund can take up to 10 working days.
What is the procedure if an item is faulty?
If you receive an item which
is faulty or damaged please contact us within 7 days. We can replace the item
free of charge and we will cover the postage costs. If required a refund can be
given. The goods must be returned unused and in the original packaging. If a
fault develops over time, please contact us and we will do our best to sort it
for you. If returned and not adequately packaged we have the right to refuse a
Can I order over the phone?
You can place your order
over the phone by calling 01527 598 388.